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Event
2020 Twilight Tours of Tovrea Castle at Carraro Heights
As of August 1, 2020, all scheduled tours are a GO! If this changes, we will communicate this to our Guests immediately.
Due to the COVID-19 pandemic, Tovrea Carraro Society has instituted policies and procedures for the Health and Safety of our Staff and Guests including wearing masks, social distancing as well as sanitizing protocols.
Social Distancing and the wearing of face masks are required of all Guests, as well as a signed Waiver of Understanding.
We will be contacting all Guests at least 2 weeks prior to their tour date to confirm their participation, fill them in on the details and provide them with the Waiver of Understanding that must be signed by all Guests prior to going on the tour.
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Tickets purchases are limited to 1 or 2 tickets for these special tours at dusk.
There's a certain magic to the Castle and its 44 acres when the sun gets low in the sky, and the pale orange glow of evening twilight begins to change into night.
On your evening tour of the Castle, you'll cruise by tram around the Cactus Gardens and the Outbuildings, without stops or commentary, before exploring the Castle's first floor and basement, accompanied by members of our Certified Volunteer Team.
The tour is ADA accessible; please let us know that you are bringing a wheelchair or walker. We cannot accommodate MOTORIZED assistive devices (wheelchairs, scooters, etc).
Other Special Arrangements should be made at least 2 weeks prior to your tour date and time, particularly for interpreters and assistive devices for hearing and sight impairments.
This is a rain or shine, cold or hot tour; guests are advised to wear appropriate clothing for the weather. This tour is for persons age 12 and up.
Be advised that tours for commercial touring companies and professional photographers, using photos for commercial purposes, are priced at a higher rate and are very limited and not available through these regular tours. If you are interested in booking a tour through your tour management company or for a photography session, please call us for special pricing and dates at tours@tovreacastletours.com If you are a commercial touring company or professional photographer and book anyway, we will cancel your tickets.
Please be aware that there are no tour refunds within 72 hours of your selected tour date. Tour refunds are for every ticket you have purchased e.g. 6 tickets purchased on same credit card, cannot refund only 2 tickets, but all 6!
All refunds must be requested from and approved by Tovrea Carraro Society; Brown Paper Tickets will refer you back to us to authorize your refund. You may call us at 602/256.3221 or email us at tours@tovreacarrarosociety.org to request a refund. Remember, this must be at least 72 hours before your tour.
We are unable to make exchanges between dates. There is NO RESELLING of tickets under any circumstances.
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FAQ
Q: Is there a wait list?
A: There is not a wait list for cancelled tickets.
Q: Am I limited to the number of tickets I can purchase?
A: Yes, each type of tour has its own limits - check the description before ordering.
Q: What happens when you refund someone's tickets?
A: When a ticket is refunded it is immediately re-released for sale on Brown Paper Tickets.
Q: How do I check to see if tickets have become available?
A: The date selection drop-down menu defaults to the first date with available tickets. If the first date option displayed shows tickets as unavailable, all dates are sold out. When clicking on the date drop-down menu, if a date is grayed out then tickets are unavailable. Dates with available tickets will display in black font. You can also call Brown Paper Tickets at 1-800-838-3006 to check availability.
Q: Once I have placed my order in my basket how long do I have to complete the transaction?
A: Your tickets are safely held for 15 minutes, allowing you ample time to make your purchase
Q: Can I place an order with Brown Paper Tickets over the phone?
A: Yes, but we do not recommend it. We expect tickets to sell out very quickly so for reasons of speed we very strongly suggest you buy online through the Brown Paper Tickets website.
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LocationTovrea Castle Visitor Center (View)
5025 E Van Buren St
Phoenix, AZ 85008
United States
Categories
| Minimum Age: 12 |
| Kid Friendly: No |
| Dog Friendly: No |
| Non-Smoking: Yes! |
| Wheelchair Accessible: Yes! |
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Contact
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