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How to Add Member Discount Codes to Prices

We offer two options ticket buyers can use to reveal protected discounts: passwords and member discount codes. Passwords have no limit on the number of times they can be used, but only one password may be used per price. Member discount codes may only be used for a set number of tickets per code, but you may set up as many individualized discount codes as you’d like.

The following instructions are for member discount codes. Learn how to add passwords to prices.

Note: Member discount codes do not track across dates. If you add the same member discount code to two different dates and the ticket buyer uses the code for one date, the code will still be active for the other date.

Add a Price with a Member Discount Code
1. Log in to your account. From the Account menu, select Manage Your Events.
2. In line with the event title, select Go!

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3. Choose Dates & Prices from the dark gray bar.

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4. Scroll down to Add a Price.
5. Enter the Price Details.

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6. Tap or select the blue Show Advanced Price Options link.
7. Scroll down until you reach Max Per Order. Set it to the number of tickets you would like to offer per code.

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8. Under Member Discount Codes enter your codes, one per line.

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9. Tap the blue +Add This Price button below. View newly added prices beneath Your Dates & Prices.

Note: If your event contains multiple dates, using this feature will cause your price to be added with identical discount codes across all dates.  If you wish to individualize your codes per date, you can remove the current codes and add new ones using the steps below.

10. Repeat steps for additional prices (if applicable).

Add Member Discount Codes to an Existing Price
1. Log in to your account. From the account menu, select Manage Your Events.
2. In line with the event title, select Go!. Select Your Dates & Prices from the dark gray bar.

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3. In line with your price, to the right, select Edit.
4. Scroll down to Max Per Order. Set the Max Per Order to the number of tickets you would like to offer per code.

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5. Under Member Discount Codes, enter your codes, one per line.

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6. Tap the blue Save Changes button.
7. Repeat steps for additional prices.

To Remove Member Discount Codes
1. Log in to your account. From the account menu, select Manage Your Events.
2. In line with the event title, select Go!.
3. Choose the Dates & Prices tab from the dark grey bar. Scroll down to Your Dates & Prices.

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4. In line with your price, to the far right, select Edit.
5. Under Member Discount Codes, enter the codes you want to remove, one per line.
6. Select Remove These Codes, beneath the code box. Tap the blue Save Changes button.

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7. Repeat steps for additional prices (if applicable).

Note: You cannot remove a code from the price if it has already been used to redeem tickets.