| Question: |
Hi, im attempting to book the activites for this, but on the website it says Abseiling Sunday AM< but on the booking site it says sun PM< can you confirm which one it is? as it may conflict with another activity I'm hoping to book. many thanks |
| Answer: |
Hello Apologies that was a typo. The abseiling will be on Sunday AM. You can book it now thanks Amy |
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| Question: |
Hey, I am on the ticket page of the Base Camp site but I cannot see where to buy a ticket. I have added some free options and was expecting to get the ticket price added on. But I appear to have got issues the activity tickets for free and no event ticket! Help! |
| Answer: |
Hello, Apologies when the early bird tickets sold out, it did not flip to offering the next level of Festival Ticket. This is now activated so you can purchase your Festival Ticket now. Thanks Amy (ps you cannot have entry to any of the free activities without a Festival Ticket) |
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| Question: |
Hi I am trying to book the one day Sunday Navigation workshop but the only options are 0 or 10. Can you please help as I only want one place |
| Answer: |
Sorry technical glitch. It is now fixed and you can book 1-10 |
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| Question: |
I want to book sunday Navigation but only 0 or 10 tickets are an option not 1. help! |
| Answer: |
Sorry technical glitch. It is now fixed and you can book 1-10 |
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| Question: |
Hi, I've just bought tickets and am sure I selected 'expedition planning' on Saturday am, and it says that I've bought that in my account summary and order confirmation. However the actual ticket itself says 'Abseiling' on it (although the ticket code - #A38936555 - is also showing as the expedition planning code in my account on the website). Do I need to worry, or try again? I definitely want to do expedition planning rather than abseiling. Thanks! |
| Answer: |
Hi this is a technical glitch on Brown Paper Tickets. We have emailed all those with tickets. You are on the Exped Planning workshop. Sorry for the confusion |
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| Question: |
Hi - I've just got tickets for Abseiling (sat AM) and slackining (PM) but the ticket is saying 2pm for both??? |
| Answer: |
The "Abseiling (Sat AM)" starts at 0930hrs on Saturday and the "Slacklining (Sat PM)" starts at 1400hrs so you will be able to do both. You can match anything marked 'AM' with anything marked 'PM' in the same day as all our finish and start times match up. I'm not sure where the "2pm'" came from - please email us details so we can have this amended basecampfest@gmail.com |
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| Question: |
I booked a ticket for the Expedition Planning on Sat AM but ticket says Abseiling
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| Answer: |
Hi this is a technical glitch on Brown Paper Tickets. We have emailed all those with tickets. You are on the Exped Planning workshop |
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| Question: |
When I booked tickets for me and my partner, they all came out in my name. Does that matter or can I amend so my boyfriends name are on his tickets? |
| Answer: |
Not a problem. He just has to quote your name |
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| Question: |
Hi I want to book 2 x spaces for the guided walk on Sunday morning, but when I click it only allows me to book 1 ticket and says its for Sunday PM?? |
| Answer: |
Hi the walk is definitely Sunday AM (not PM). There are plenty of spaces at the moment as we just organised another guide |
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| Question: |
There are no times/dates on the activity tickets. For repeated activities, how do I tell if I'm booked on a Saturday/Sunday, AM/PM? I booked tickets a while ago and can't remember which days/times I booked! |
| Answer: |
Brown Paper Tickets are experiencing some technical glitches. Email us on basecampfest@gmail.com and we will tell you what you are booked on. Also we will have a full list of what everyone has booked on the Ticket Desk when you arrive at the Festival. Apologies for this, Brown Paper Tickets are working on the problem |
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| Question: |
Trying to book ticket for the weekend but when I click on buy tickets it says not available - are all tickets sold out?
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| Answer: |
Hi This is last year's event. Try here http://www.brownpapertickets.com/event/957653 |
